IMPORTANT INFORMATION FOR OPENING A CARD ACCOUNT: To help the federal government. Plus, your savings grow by earning 1.00 APY 1, getting you closer to your. The first several time I just simply got an email that said I had reset my password, even though I had not yet been able to do that. Privacy Policy: Please log into this site to view your account and disclosures. bank card with One logo mobile phone with one app displayed on the screen. Then when I was able to get a reset password email it took several tries. Which I understand but if the email was wrong and I wasn’t able to remember my login information then how could I have used the app/website? I felt it was rude of her to say it that way. Only way you can load money on your Elite Paychek Plus card, is by direct deposit or government (tax return, etc.,) You cant take cash and add it onto your. When we were finished she made sure to tell me I could/should use the app/website for issues like this. The lady on the phone was very hard to understand and was annoyed that I asked her to repeat herself. She was able to change my email so I could reset everything. Discovered that I had used the wrong email address when setting up the app so I was unable to receive the email to reset my password. Tried several times, and tried to have a reset password emailed to me. Tried to sign into my app to see what the issue could be. I stoped getting the text alerts for my card. Enroll your mobile number and Visa or Mastercard debit card so you can start sending and receiving.

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